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Attendee FAQs
View our frequently asked questions about attending
Exhibitor FAQs
View our frequently asked questions about exhibiting
Media & Press FAQs
View our frequently asked questions for media and press
Admissions policy
View our full event admissions policy
Venue & Travel
Find out more about getting to our event
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Attendee FAQs
It is free of charge to register as am Exhibition Visitor and includes access to the 3x H2 Tech Series Stages with industry presentations. Please visit the H2 Tech Series page and Registration page for more information.
The Summit Delegate ticket is a paid for ticket as it provides exclusive benefits across the whole week. Please visit the Summit page and Registration page for more information.
We recommend registering before the day of the event to beat the queues. However, you are able to register both delegate and visitor passes on the day at the registration desk.
You will get access to these networking meetings with a Summit Delegate Pass. If you have an Exhibition Visitor pass, you can upgrade by contacting us.
Yes, this is used for identification purposes. Badge holders must not allow their badges to be worn by anyone else. Any failure is likely to lead to the badge holder and the person wearing the badge being removed from the event.
At the venue, you will be guided around the event by directional signage, you can also access the floorplan by downloading the Networking App.
We recommend attendees to be dressed in suitable business wear.
Unfortunately we cannot issue letters of invitation for visit purposes. Once you have registered for the event, you will receive a confirmation email which should be enough support for your visa application.
Each booking requires a unique email address in order to access the app and your badge. Therefore, you will need the individual email address to book a ticket for each person that wishes to receive a badge.
We will be happy to help you with this. Please contact our Customer Services team.
There is a cloakroom at the venue operated by the Rotterdam Ahoy. There is a small fee to place your items in the cloakroom, this is charged by the venue and separate to World Hydrogen.
Exhibitor FAQs
We are exhibition experts and are delighted to provide you with an easy and professional experience as you become an exhibitor with us. Please visit the Exhibit page for more information, then submit an Exhibit Enquiry so our team of experts can get back to you to discuss all the details and answer your questions.
The cost of Exhibiting depends on multiple factors, including the size of your stand, whether you need shell scheme or stand only, and your additional needs such as furniture etc. Please contact our team through the Exhibit enquiry form to discuss your needs in more detail and get a quote.
The Exhibitor Portal is the hub of information all exhibitors will need to access to take part in the event. You will be able to update your website listing, order your badges, complete your printed directory listing, and access the Exhibitor Manual.
The Exhibitor Manual is an online tool for exhibitors to plan, organise and order services for their stand. It details the Official Suppliers to contact; service and package order forms; important details on Stand Build Regulations & Health & Safety Guidance for a safe and successful show. All of this information, should be passed on to an exhibitor’s appointed stand contractors (as applicable).
The Exhibitor Manual can be found in the Exhibitor Portal.
Your internet listing is your company’s profile on the exhibitor list. Depending on your package, you can add information including company logo, description, product categories, press releases, videos, photos and much more! It is a great way to generate leads, and promote your company before, during, and after the event.
If you are experiencing any issues please call our Customer Services team.
Your contract will confirm if you have booked a ‘space only’, or ‘shell’ stand.
If you have booked ‘space only’, the proposed stand design must be submitted to the organisers for approval, and services to the stand ordered using the Exhibitor Manual e.g. electrics and furniture etc.
If you have a ‘shell’ stand, a modular stand will be built for you, and additional services can be ordered using the Exhibitor Manual.
When you book a shell scheme stand the frame, walls and ceiling of the stand are built for you and carpet is laid. We also provide furniture and lighting. Please see the exhibitor manual for further details.
All shell scheme stands come with a socket and standard power.
The shell panels should not be marked or damaged in any way. If you wish to attach graphics or posters please speak to Gielissen who will provide the right adhesive for their walls.
Contractors will only have access to the build up and breakdown.
SmartSpace is the design & build service provided by RX Global (Reed Exhibitions) to help exhibitors maximise their presence at the show. SmartSpace provides a full turnkey service, which means that everything you need for the stand is taken care of, so when you arrive on the stand, all you need to do is put out your products and brochures.
If you would like more information on SmartSpace please contact your account manager.
This can be found in the exhibitor manual via the exhibitor portal.
This can be found in the exhibitor manual via the exhibitor portal.
This can be found in the exhibitor manual via the exhibitor portal.
A variety of furniture options for both shell scheme and space only stands will be available through the webshop.
Media & Press FAQs
Media registration will open shortly. In the meantime, please let us know your interest by sending an email to [email protected] Press and Media badges are vetted and restricted to publishers, editors, journalists, photographers, and broadcasters associated with the hydrogen industry or national media.
We offer a range of opportunities for both Media and participating Companies at the event – including a dedicated Press Pack and support for interview liaison. For more details, please contact our marketing team on [email protected]
Yes! We highly recommend if you are joining us with a press pass to take any photos or interviews you may need. Please cite the event in all materials as “World Hydrogen 2025 Summit & Exhibition” and share your stories with us after the event so we can add them to our news board.
Yes! We can provide you with personalised marketing assets when your registration has been approved.
Please contact the Marketing or PR Team for details.
Can't find what you're looking for?
Most of the common FAQs are listed above, however, if you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.